Nat Schade
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Elsevier: ClinicalKey

Elsevier was looking to evaluate the viability of including patient contextual information in their clinical search tool, ClinicalKey, to set themselves apart from the competition.

ClinicalKey

Elsevier’s clinical search tool

*Contact me for more in depth information concerning my work on this project.

Team Members:

UX Designer: Nat Schade

UX Researcher: Andrea Bascetta

Tools:

Figma, Photoshop, Illustrator, Zoom (for conducting remote user tests)

My Role:

  • UI design

  • User Experience (UX) Design

  • Digital prototyping and usability testing

  • Turning research insights into design decisions

Methods:

Remote interviews, High fidelity concept prototypes

Project Overview

Elsevier was looking to evaluate the viability of including patient contextual information in their clinical search tool, ClinicalKey and ultimately set themselves apart from the competition. 

SITUATION:

 

There were two parts of this study. The goals for phase I were:

  • Understand whether physicians find it useful to have patient contextual information integrated in the search engine results page. 

  • Get preliminary insights to distinguish relevant vs. distracting patient contextual information.

For phase II, I designed and tested a high fidelity scenario prototype of enhanced search engine results for ClinicalKey.

  • Using the prototype, we got preliminary insights on workflow and usability.

  • We also narrowed down the relevant patient contextual information to the information that adds the most value for physicians while requiring the fewest client resources to build the software capabilities.

We conducted two rounds of remote interviews with 20 physicians, created multiple high fidelity concept prototypes, resulting in a concrete recommendation for the client to include specific patient contextual information in the clinical search. 

ACTIONS: